1. Introduction

Welcome to Boutique Hotel Fujairah. We are committed to protecting your privacy and ensuring a safe experience when you visit our website or stay at our hotel. This Privacy Policy explains how we collect, use, and safeguard your personal information.

2. Information We Collect

• Personal Information: When you make a reservation or use our services, we may collect personal information such as your name, contact details, payment information, and identification documents.
• Booking Information: Details about your stay, preferences, and special requests.
• Usage Data: Information about your visit to our website, including IP address, browser type, and browsing behavior.
• Marketing and Feedback: Information provided through surveys, feedback forms, and promotional activities.

3. How We Use Your Information

• Reservation Management: To process and manage your bookings and requests.
• Customer Service: To provide assistance, address inquiries, and resolve issues.
• Payment Processing: To process payments and handle financial transactions.
• Marketing: To send promotional materials, special offers, and updates, with your consent.
• Website Functionality: To improve our website and services based on usage patterns and feedback.

4. How We Share Your Information

• Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors and IT service providers.
• Legal Requirements: We may disclose your information if required to do so by law or in response to legal processes.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or alteration. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.

6. Your Rights

• Access: You have the right to access the personal information we hold about you.
• Correction: You may request corrections to any inaccuracies in your information.
• Deletion: You can request the deletion of your personal data, subject to certain legal obligations.
• Opt-Out: You may opt out of receiving marketing communications from us at any time.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically.